At v12bat, your privacy is more than a legal obligation — it is our genuine commitment. This document clearly explains how we collect, use, store, and protect the personal information of every member.
We have built a comprehensive data protection system so you can play with peace of mind, without worrying about the security of your personal information.
All data transmitted between your device and v12bat servers is protected by 256-bit SSL encryption — the same security standard used by major Malaysian banking institutions.
Member information is stored on servers protected by layered firewalls and intrusion detection systems. Access to personal data is restricted to specific staff members who require it.
V12bat never sells, rents, or commercialises your personal data to any third party for marketing or commercial purposes. Your data is used solely to operate our services.
You have the right to access, correct, or request deletion of your personal data at any time. Our privacy team will process your request within the stipulated timeframe.
The v12bat Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure that every data handling practice complies with applicable local legislation.
In the event of any data security breach involving your information, v12bat will notify you promptly and take the necessary remedial action without delay.
V12bat is committed to protecting the privacy and personal data of every member who uses our platform. This Privacy Policy explains in detail how we collect, process, store, and protect your information when you use v12bat.com and all related services.
We understand that your trust is our most valuable asset. That is why we take a transparent approach to every aspect of data handling — not merely because the law requires it, but because it is the right thing to do for every player who entrusts us with their personal information.
By using v12bat services, you agree to the practices described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our platform.
This Privacy Policy should be read together with Terms and Conditions v12bat. Both documents together form the complete agreement between you and us regarding data handling.
V12bat collects personal information from you through several means depending on your interaction with the platform. Below is a summary table of the types of data we collect:
We only collect data that is genuinely necessary to operate our services effectively and securely. No excess data is collected purely for commercial purposes.
The information we collect is used solely for the following purposes:
v12bat does not use your data to make automated decisions that could negatively affect you without human review.
V12bat does not sell or rent your personal data to any party. However, under certain circumstances, we may share your information with:
In all data-sharing arrangements, we ensure that receiving parties are bound by confidentiality and security obligations equivalent to our own standards.
V12bat makes serious investments in security infrastructure to ensure your data is always protected. The security measures we employ include:
While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. We encourage you to take precautions as well, such as using a strong password and enabling two-factor authentication (2FA) on your account.
V12bat uses cookies and similar tracking technologies to enhance your experience on our platform. There are several types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the v12bat platform.
V12bat retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by law. The following is a general guide to retention periods:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures.
As a v12bat member, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you may request an immediate correction.
You may request deletion of your data, subject to applicable legal requirements.
You may object to the processing of your data for specific purposes such as direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how we process your data.
To exercise any of the above rights, please contact our privacy team via live chat or email. We will process your request within 30 calendar days.
V12bat services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. If we discover that data from a minor has been collected, we will take immediate action to delete it and close the account in question.
Parents and guardians are encouraged to monitor their children's online activity and use available parental control tools to restrict access to gambling websites.
The v12bat platform may from time to time contain links to third-party websites or services. This Privacy Policy applies solely to the v12bat platform. We are not responsible for the privacy practices of those external websites and recommend that you read their own privacy policies before providing any personal information.
V12bat reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via your registered email and a prominent notice on the platform at least 7 days before it takes effect.
The "Updated" date at the top of this page reflects the date of the latest revision. We recommend checking this page periodically to stay informed on how we protect your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Our privacy team is dedicated to ensuring every data-related enquiry receives proper attention and is resolved professionally within the committed timeframe.
We are committed to responding to all privacy-related enquiries within 72 working hours or sooner.